In the technological age of business, a network to connect employees and customers is a must. Unfortunately, staying ahead of network problems and outages can be a new field that most managers just aren’t familiar with. In most cases, they tend not to bother with network monitoring and just handle problems when they come in. This results in lost productivity and sales as long as paying extra IT time to fix the problem. Instead of waiting until something happens, it pays to employ network monitoring at your business.
Business software tends to have two sides to it. The one side is your staff connectivity. It’s where all the data about your customers, projects, and so forth are stored. The second part of the software is the connection between your staff and your customers. It’s where your customers can order products, chat with your team, and so forth. Having both of these areas operating efficiently is ideal for any business.
Understand Business Outage Causes and Fixing Them
With network monitoring, you can actually work with testing companies to identify any weaknesses in your network. They can predict what factors may influence your network uptime by running various tests. For example, they may put a large load of users on your network to see at what point it goes out. This allows you to better understand the limits of your current network so that you can prepare for expansion without having to worry about outage issues.
Understand Your Customer Experience
We’ve all been there where we are trying to research a subject online or fill in a form and the computer feels like it’s taking ages to work. This is extremely frustrating. In the case of your customers, this can impact whether or not they interact with your business. In cases where the connection is slow, customers can easily jump to another business to meet their needs. Network monitoring will allow you to better see how customers’ experiences are going with your network. A simple dns performance test can give you valuable insight into how fast your network is operating for your customers.
Proof That Expansion Or Upgrades Is Needed
No business owner likes to spend money on equipment upgrades or expansion ventures without knowing that it’s fully necessary. With network monitoring, you can get the physical proof of when you need to approach those upgrades. For example, as your business is growing, you’ll notice that the number of users on your network is getting larger. You can easily run tests on your network to see how much user interaction it can handle before freezing up. When your network is nearing that number, you know that it’s reasonably justified to upgrade equipment to accommodate the additional customers.
Technology is changing the way the business world operates. Networks are at the base of this technological upgrade as a necessary go-between for staff members and clients. Having a reliable network is a must to ensure that all communication operates smoothly. As you can see, networking monitoring is a major player in ensuring that your business’s network is reliable.